Shipping policy
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location. Once your order has shipped, you will receive a confirmation email with tracking information.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: Available at checkout (if offered)
Please note that delivery times are estimates and may vary due to carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Lost or Delayed Packages
Vullala is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout. If your package is lost in transit, please contact us at hello@shopvullala.com and we will do our best to assist you.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly at checkout. Vullala is not responsible for orders shipped to incorrectly entered addresses.
Questions?
For any shipping-related questions, please contact us at hello@shopvullala.com.
